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How betprowallet Handles Your Personal Information

When you open an account with us — whether you fund it via JazzCash, Easypaisa or Raast — you share personal information, and we take that seriously.

Account data kept secureJazzCash & Easypaisa transaction privacyYour right to access your dataClear data retention rulesContact us to request changes
betprowallet How betprowallet Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Security is not a checkbox for us — it is part of how every account interaction is designed. From the SSL encryption on your login screen to the way payment data from JazzCash and Easypaisa is handled, we have built the account flow around keeping your information contained and correct. Here is what that looks like in practice.

Cookies and Session Data

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Account Security Measures

Your account is protected by OTP verification on login and on withdrawal requests. We never store your JazzCash or Easypaisa PIN — only the transaction reference is recorded on our side.

Data Retention Policy

We keep your account data for as long as your account is active and for the period required to meet our legal and financial record-keeping obligations. When data is no longer needed, it is deleted or anonymised.

How to Request Changes

You can request a correction, export or deletion of your data by contacting our support team. We verify your identity first, then process the request and confirm completion in writing.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to access your data, ask us to correct something, or raise a concern about how your information is handled, our support team is ready to help. Use the channel that works for you — we aim to respond to privacy-related requests within a reasonable timeframe and will confirm receipt of your message so you know it is being handled.

Live Chat Start a live chat session from your account dashboard. Describe your privacy request clearly and our team will pick it up directly.
Email Support Send your data access or correction request by email. Include your registered mobile number so we can verify your identity before responding.
Account Help Centre Log in to your account and navigate to the Help section. Submit a privacy ticket and track its status from the same screen.

What You Asked Us About Your Privacy

These are the privacy questions we actually hear from account holders in Pakistan. If your question is not here, reach us through live chat or email and we will give you a direct answer.

We collect your name, email address, mobile number and the details you provide when verifying your identity. Payment method details like your JazzCash or Easypaisa account number are also recorded when you make a transaction.

We share data only with the payment processors needed to complete your JazzCash, Easypaisa or Raast transactions. We do not sell your data or share it with advertisers.

Log in and visit the account settings page, or contact our support team via live chat or email. After identity verification, we will provide your data or make the correction you request.

We keep your data for as long as your account is open and for any period required by applicable financial and legal obligations. Once that period ends, data is deleted or anonymised.

Yes. Transaction references are recorded for verification and dispute purposes, but your JazzCash or Easypaisa PIN and full wallet credentials are never stored on our servers.

You can submit a deletion request through our support channels. We will verify your identity, close the account and remove personal data that is not required for legal or financial record-keeping purposes.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.